Contact information

Business & contact information

Business name: OrbiMars
Business contact address: Room 302, Jinhetian Business Center, Longhua District, ShenZhen, Guangdong, 518110, China
Email: support@orbimars.com

OrbiMars sells independent accessories compatible with Starlink equipment. We are not affiliated with or endorsed by SpaceX or Starlink.

Shipping and returns

Orders may ship from China or the United States, depending on the product, stock and destination. Dispatch and delivery estimates are explained in our Shipping Policy.

We accept eligible return requests within 30 days after delivery and do not charge restocking fees. Approved returns are assigned to third-party partner warehouses in the United States, Germany or Australia. Contact us before sending a return so we can provide the designated warehouse address and instructions. The business contact address above is not an automatic return address. See our Return & Refund Policy for conditions and return shipping costs.

For an order or return inquiry, email us with your order number and the email used at checkout, or use our contact form.